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IMPORTANT: The data included in this document have been provided by the client, therefore they are true and in full compliance with the user.

CLAIM: Disagreement related to products or services

COMPLAINT Disagreement not related to the products or services or discomfort or dissatisfaction with the attention to the public

The formulation of the claim does not prevent resorting to other means of dispute resolution, nor is it a prerequisite for filing a complaint with INDECOPI.

The provider must respond to the claim within a period of no more than thirty (30) calendar days, being able to extend the period up to thirty (30) more days, prior communication to the consumer.

Privacy Notice about the Complaints Book - You are informed that in order to establish an effective and efficient means of communication to respond to your complaint or claim and, in the same way, comply with Law No. 29571 and the Regulation of the Complaints Book of the Consumer Protection and Defense Code , your personal data will be registered in the data bank called "Complaints Book" owned by PRECOR (hereinafter, Precor), a company domiciled at Av. Nicolás Dueñas 559, Cercado de Lima 15079, Peru, for the period necessary to comply with the legal requirement or until such time as you request the deletion of your information..

Likewise, Precor communicates that the Host services are provided by the company Digital Ocean. whose storage is hosted in the United States of America. Any variation of the person in charge of personal data will be communicated to your email. It is specified that the User may exercise the rights contained in the Law on Protection of Personal Data by directing a free communication to email

Version from 01 of abril 2021.